Contact Us
We're Here to Help
Have a question, concern, or suggestion? Our support team is available seven days a week to assist you.
How to Reach Us
- Email: support@marchaa.com
- Response Time: Within 24 hours on business days, within 48 hours on weekends.
Common Topics
Buying & Selling
For questions about listings, transactions, or payment — email us with your listing ID or order reference and we will resolve it promptly.
Account Issues
If you cannot log in, need to update your email, or need to report a security concern, please email us immediately and include your registered username.
Safety Concerns
If you encounter a suspicious user or listing, use the Report button on the listing or profile page. Safety reports are treated as highest priority.
Delivery & Drivers
For questions about Marchaa delivery, driver assignments, or lost items during delivery — email us with your transaction ID.
Office
Marchaa operates digitally across Pakistan. Our registered business address is available upon request for verified business enquiries.